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Map customer actions and sentiment across the onboarding experience. This editable Mermaid user journey template gives you a practical starting point for documentation and review. Manage code and settings in one place, then export the result as SVG or PNG.
Copy this starting point, replace the labels with your own domain, and preview the result in the editor.
journey
title Mermaid Studio Onboarding
section Start
Visit service: 4: User
Example Check: 5: User
Write first code: 4: User
section Success
Save project: 5: User
Share with team: 5: UserMap customer actions and sentiment across the onboarding experience.
Yes. Open the template in Mermaid Studio, change the Mermaid source, and preview the result before exporting it.
Write actions from the user's perspective.
Use scores consistently across every step.
journey
title Mermaid Studio Onboarding
section Start
Visit service: 4: User
Example Check: 5: User
Write first code: 4: User
section Success
Save project: 5: User
Share with team: 5: UserEXPLORE
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